Shipping Policy

Dispatch

Most items listed on the website are in stock. When items are in stock, we will dispatch your order within 24-72 working hours in our working days. In case we need to contact you or obtain further information from you to verify an order, we will notify you within 1 working day after you have placed the order. Under unforeseen circumstance that items are not in stock, your order will not be able to dispatch in 24-72 working hours, please allow us 2 to 4 working days extra for re-stocking the items of your order. If your order cannot be dispatched within 5 - 7 working days, we will inform you by email with an explanation as well as an estimated dispatch date.

 

Shipping Cost & Delivery Time

We offers free local shipping - Free Economy Express Shipping within the entire United Kingdom on your orders1. With our Free Economy Express Shipping service, orders are normally delivered within 6 to 8 working days.

As an added value to our shipping services, we also provide three different local premium services for your selection during the checkout process. Additional shipping cost for the below three value shipping service will be added to your total order amount.

PO Box and special address restrictions

As of currently, we apologize but we do not offer shipping to PO Box, parcel locker, hotel/motel (unless you are an employee) or freight forwarding address.